Signature cannot be viewed in e-mail.

  • ramirezmarianac
    Asked on March 4, 2021 at 1:38 PM

    Hi,

    I am using the ability to build applications from scratch and loving it. As part of it, I have added the signature to the application. However, when I receive a copy on my inbox; the signature does not show up. Instead, a picture image comes out.

    Is there any way that the signature could show up / am I doing something wrong?

    Many thanks,

    Mariana

    Jotform Thread 2943502 Screenshot
  • Amin JotForm Support
    Replied on March 4, 2021 at 6:25 PM

    Thanks for reaching out to us!

    Kindly be informed that can be easily be fixed by disabling the following options under the "Settings" page as shown below.

    1594593815screenshot www Screenshot 10

    Please give it a try and let us know how it goes.

  • ramirezmarianac
    Replied on March 5, 2021 at 4:33 AM
    Great, thanks. Will let you know if any issues.
    Thanks again,
    Mariana
    ...