-
Adam_GunnAsked on March 4, 2021 at 1:42 PM
I used a Jotform so that a client of mine could answer some questions and upon filling it out I never recieved an email notification. I checked the settings and I checked my spam. Are you able to see if I was sent the email and if there is something I need to change. I would like to talk over the phone with a rep please.
Adam
-
Laura JotForm SupportReplied on March 4, 2021 at 6:26 PM
Hi Adam,
It currently looks that your form does not have a Notification email.
A notification email is the email that is sent to the owner of the form when you receive submissions.
To set up a Notification email, please follow our guide here:
Setting-up-email-notifications
Let us know if you have further questions, and we are happy to help!