No email notification

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    Adam_Gunn
    Asked on March 04, 2021 at 01:42 PM

    I used a Jotform so that a client of mine could answer some questions and upon filling it out I never recieved an email notification. I checked the settings and I checked my spam. Are you able to see if I was sent the email and if there is something I need to change. I would like to talk over the phone with a rep please.

    Adam

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    Laura_L
    Answered on March 04, 2021 at 06:26 PM

    Hi Adam,

    It currently looks that your form does not have a Notification email.
    A notification email is the email that is sent to the owner of the form when you receive submissions.
    To set up a Notification email, please follow our guide here:
    Setting-up-email-notifications

    Let us know if you have further questions, and we are happy to help!