How to upgrade membership

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    Asked on March 04, 2021 at 02:08 PM

    Hello, I have tried to upgrade the membership to bronze but it will not process.

    Also we are a non profit but there is no where to select that.

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    Answered on March 04, 2021 at 07:52 PM


    If you are planning to take advantage of 50% nonprofit organizations discount with JotForm.

    Kindly upgrade the account after your application is approved.

    To apply for the non-profit discount, please fill-up the application form on this web page:

    After submitting the form, the information you sent will be reviewed. You will get a confirmation in the email address that you have provided in the application form within 24 to 48 hours.

    If you would like to upgrade without the discount, kindly follow the steps mentioned here:

    If you have trouble upgrading your account, kindly provide us more details of the issue so that we can assist you properly.

    You can post screenshots to our forum by following this guide:

    I hope that helps. Let us know if you have further questions.