Save and Continue later: The uploaded images gives a 404 error page

  • LaTasha Mann
    Asked on March 4, 2021 at 2:47 PM

    Good Afternoon,

    After uploading documents in particular fields, and trying to review them to ensure that they are properly uploaded, I get an error screen. However, they show that they are uploaded. I have reset my application and still get the error screen. This matter is a little urgent so your immediate assistance is greatly appreciated!!


    Thank you!!

    1614887199 6041391fb4013  Screenshot 10


    Jotform Thread 2943665 Screenshot
  • roneet
    Replied on March 4, 2021 at 8:23 PM

    The uploaded file will only be shown when the form is submitted. Have you submitted the form or just saved the session to continue it later?

    Looking forward to your response.

    Thanks.

  • LaTasha Mann
    Replied on March 4, 2021 at 8:44 PM
    So far it is saved. I plan to submit tonight.Did the tester upload come through?Sent from my Sprint Samsung Galaxy S10e.
    ...
  • roneet
    Replied on March 4, 2021 at 10:03 PM

    Which tester upload are you referring to?

    Have you submitted a test submission on the same form? You may contact the form owner if they have received your test submission.

    You may submit your form once you are sure that the files were uploaded successfully.

    Thanks.