Sign In Issue

Hello,

When I created my account, I did so by using my google account information. Although I can sign on to Jotform on my Android devices, when I enter my google account info on my apple devices I get a message saying that my username or PW is incorrect. here is my info:

Username: Sterioti

Email: rsterioti@gmail.com

I should mention that I am receiving my submissions at my gmail address. Can I just click on "forgot password" to reset it? Just really do not want to be locked out of my account and lose my forms.

Thanks for your help,

Rob

Hi Rob, thank you for reaching us.

You can click on Forgot Password to request a password reset link and reset your password. You will not be locked out and lose your form.

Kindly give it a try and let us know if you encounter any issues or difficulties. We will be available 24/7 hour through this supporting system to assist you.