ReCaptcha not working

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    Kaye Hansen 
    Asked on March 04, 2021 at 04:06 PM

    I am trying to submit an application to Valhalla Animal Rescue in Washington state. 4 pages of info completed and each time I get to the end, I have a problem with the reCaptcha, cannot complete it, so cannot Submit the application. I have re-filled it out 5 times trying to avoid the problem, but it happens every single time. Can you please help with this?


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    Answered on March 04, 2021 at 10:09 PM

    Based on your screenshot, it looks like you haven't checked the reCaptcha field. Kindly check the reCaptcha field to be able to submit the form.


    If you have selected it but you're still having issues, kindly completely clear your browser cache or use a different browser.


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    Kaye Hansen 
    Answered on March 05, 2021 at 03:55 AM
    New response receivedNo... tried a hundred times! First the reCaptcha was only showing the top 1/4 of the pictures, so there was no way I could indicate the blocks where the traffic lights were. Then it started giving me the message about checking my connection and try again. Nothing I did worked.
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    Answered on March 05, 2021 at 06:00 AM

    Greetings Kaye,

    The captcha in the forms seems to be working properly here. Kindly try it on a different browser. Should you need further assistance then please let us know.