my emails are lost to the spam filter.

  • welcomesibanda6
    Asked on March 4, 2021 at 8:34 PM

    my emails are lost to the spam filter. what might be the cause of this

  • grace JotForm Developer
    Replied on March 5, 2021 at 2:31 AM

    Hello,

    Could you kindly please the "Never send to it Spam" option in the setting? If you do not check this option, your mails may be sent to the Spam folder. Here is the image;

    1614929499 6041de5bd953c Screen Shot 202 Screenshot 10

    If you need any assistance or question, please let us know.