My clients have sent me payments and I have no received any payments

  • Keandra Wheaton
    Asked on March 5, 2021 at 12:04 AM

    Hello,


    i have removed all fields that are not allowed. My clients have sent me payments and I have no received any payments. They have sent me screenshots of them sending payments. I have not received anything.

  • Vick_W Jotform Support
    Replied on March 5, 2021 at 12:10 AM

    Hi there,

    Did you receive the payments in the same form? I do see that you have 3 submissions and they do show payments as well.

    You can check them on the link below.

    https://www.jotform.com/tables/210371144497151

    Have you checked your PayPal account for these payments? Or are you referring to payments other than these 3 submissions?

    Looking forward to hearing from you.

    Thanks