What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Multiple Upload tool does not work with sessionsAsked by iowa4h on November 22, 2013 at 12:09 PM
Can you use multiple uploads function in a "save and continue later" form?
I see in this thread:
That other people have had trouble with geting the multiple uploads function to work in a form that is designe using the save and contiune later guide http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later
I am having the exact same trouble as the user in the above referenced thread. I have a form that is designed using the save and continue later feature. It works great except that the multiple uploads button doesn't work. For now I have used the used a work around of putting two single-upload buttons in. However, this is not ideal as some applicants might need to be able to upload mor than 2 files. But I don't want to have 3,4, or 5 upload buttons to accomodate the handfull of applicants that need to be able to upload more than two files. It would be so much smoother to just have a multiple uploads button.
I i notice in the thread referenced above that this bug was submitted to development for a fix. Is there a fix? is there any other work-around option than putting several single-upload buttons in the form?
The multiple upload tool is not yet fixed to work with the session method. I have attached an additional bug report ticket to this thread and escalated it to our developers.
As a workaround, you can hide the form Upload fields using some conditional logic. For example, please check the following form:
I have used the following Show conditions:
You can also clone it to check the back end.
We will let you know once the issue is fixed.
We apologize for this delayed update, iowa4h.
I've now managed to fix this issue. Please let us know if you experience further problems related to this bug.
Thanks for your patience and we apologize for this inconvenience.