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    Multiple Upload tool does not work with sessions

    Asked by iowa4h on November 22, 2013 at 12:09 PM

    Can you use multiple uploads function in a "save and continue later" form?

    I see in this thread:

    http://www.jotform.com/answers/103105-Security-of-Form-using-the-How-to-Continue-your-form-later-guide-Session-Multiple-Upload-Problem

    That other people have had trouble with geting the multiple uploads function to work in a form that is designe using the save and contiune later guide http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    I am having the exact same trouble as the user in the above referenced thread. I have a form that is designed using the save and continue later feature. It works great except that the multiple uploads button doesn't work. For now I have used the used a work around of putting two single-upload buttons in. However, this is not ideal as some applicants might need to be able to upload mor than 2 files. But I don't want to have 3,4, or 5 upload buttons to accomodate the handfull of applicants that need to be able to upload more than two files. It would be so much smoother to just have a multiple uploads button.

    I i notice in the thread referenced above that this bug was submitted to development for a fix. Is there a fix? is there any other work-around option than putting several single-upload buttons in the form?

    Thanks!

    Page URL:
    http://www.jotform.com//?formID=33242318014947

    uploads JotForm problem session
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    JotForm Support

    Answered by Mike_T on November 22, 2013 at 02:16 PM

    The multiple upload tool is not yet fixed to work with the session method. I have attached an additional bug report ticket to this thread and escalated it to our developers.

    As a workaround, you can hide the form Upload fields using some conditional logic. For example, please check the following form:

    http://form.jotform.co/form/33255376208859

    I have used the following Show conditions:

    You can also clone it to check the back end.

    We will let you know once the issue is fixed.

  • Profile Image
    JotForm Support

    Answered by liyam on September 23, 2014 at 04:39 PM

    We apologize for this delayed update, iowa4h.

    I've now managed to fix this issue.  Please let us know if you experience further problems related to this bug.

    Thanks for your patience and we apologize for this inconvenience.