PDF document in Google drive is not displayed properly

  • MPteam
    Asked on March 5, 2021 at 4:03 AM

    The response of the form is not visible in a correct manner... the response is integrated with my google drive.. please give the solution as early as

    Jotform Thread 2944988 Screenshot
  • Bojan Support Team Lead
    Replied on March 5, 2021 at 6:09 AM

    Greetings.

    Since you have enabled form encryption, your data is saved in an encrypted format, and it is not possible to use Google Drive integration. You need to use JotForm Tables to view your data using an encryption key.

    Note that, if you remove encryption from your form, you will see encrypted data, which is not usable without the private key!

    Let us know if you have any additional questions.