What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My company needs an invoice, I'm from Mexico city, what should I do?

    Asked by rebegracia on November 22, 2013 at 12:35 PM
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    JotForm Support Manager

    Answered by Jeanette on November 22, 2013 at 03:56 PM

    Upon checking our records I see your account is still on Free status, are you willing to get a purchase order prior to pay? If that is the case, you can do that, but for purchase Orders, the minimum amount is $100

    Let us know if that is the case and what plan you would be to pay for.

    However, if you are just willing to get an invoice after your payment is complete, that is also possible. Simply make sure you are logged into your account, then go to Pricing page and choose the plan you wish to purchase. Once you are done, you should get an email notification about your payment, our Payment processors (BlueSnap or FastSpring) will send you a direct at the bottom for you to retreive your invoice

    Let us know if further help is needed