Account Suspended: Loan Offer

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    Sant 
    Asked on March 05, 2021 at 07:23 AM
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    Jovanne_A
    Answered on March 05, 2021 at 08:02 AM

    Hi,  thank you for contacting support.

    Your account was suspended due to Loan Application Form was found on your account and flagged as a Fake Loan offer/scam.

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms.

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    You also need to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2945270 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    You may also need to include in your form a Signature widget AND a Terms&Conditions widget since you are collecting Driver License Number from your respondents.

    Let us know if you have further questions.