Remove reCaptcha when the form is submitted

  • Profile Image
    BilletBillet1
    Asked on March 05, 2021 at 07:24 AM

    Dear jotform

     We now have the same problem as in april 2020, - could You please move the robot-allert on our forms.

    We are so busy canceling theater performances in connection with the corona crisis and it more than doubles our processing time of individual customer inquiries, as it is difficult to set traffic lights and road signs on small pictures on small laptops when we are sitting in isolation at home.

     

    Please help us!

     

    Kind regards

    Jannie 

  • Profile Image
    Richie
    Answered on March 05, 2021 at 08:19 AM

    Hi Jannie, please note that we have an anti-spam measure in place on the Forms.

    The captcha is only asked when we detect unusual traffic from a single IP address or if the system detects that you are a bot.

    I have forwarded your request to our back-end team to remove the reCaptcha when the form is submitted.

    Once we have updates, you will be notified at this support ticket.

    Thank you.