Issues with image uploads

  • Profile Image
    ATLinternet
    Asked on March 05, 2021 at 08:45 AM

    Hi,

    we have had issues with the image upload options for this form here:

    https://aaascreenandwindow.com/

    We have tried 2 different modules for the image upload: file upload and drag and drop widget. There are many times that it shows a 404 error when attempting to download from the email. here is an example: https://www.jotform.com/uploads/ATLinternet/210103737343142/4907601854113509147/image.jpg

    It may work fine on some pc's but not others. I'm having trouble on my phone as well.

    What can we do to make this work?

  • Profile Image
    Anita_K
    Answered on March 05, 2021 at 09:39 AM

    Hi,

    thank you for reaching out to us.

    Please go to your account settings and uncheck the following options to be able to download the images from every computer.

    127328_require_log_in2.png

    Please give it a go and let us know if you need further assistance.