PDF file name in Dropbox integration.

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    fitpt14
    Asked on March 05, 2021 at 02:33 PM

    Hi,

    I am integrating with Dropbox and when I receive a new form it has the submission ID and not the patient's name. I set up in the pdf editor under layout settings the file name to be PatientName.pdf but when I look in Dropbox it's still the number and submission.

    Thanks!

    Screenshot
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    Amin_N
    Answered on March 05, 2021 at 07:28 PM

    Hi there,

    Thanks for reaching out to us!

    Kindly note that specifying a name for PDF documents in PDF Editor has nothing to do with Dropbox integration.

    To specify a name after one of your form fields, kindly see the screenshot below.

    1614990500_6042cca4245e9_

    I hope I have been of any help.

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    fitpt14
    Answered on March 09, 2021 at 11:00 AM
    Hi,
    I tried that but then it just uses that as the file name, not the actual patients name.
    ...
  • Profile Image
    fitpt14
    Answered on March 09, 2021 at 11:33 AM
    Hi,
    I went in and tested this again. The file name is working but the pdf wont open.
    ...
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    Cecile_A
    Answered on March 09, 2021 at 04:44 PM

    Thank you for your response.

    Are there any messages displayed when you try to open the PDF?

    Could you please try using a different browser?

    Looking forward to your reply.