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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    enough already - changed email on file for results

    Asked by mindandbody on November 22, 2013 at 05:44 PM

    Come on folks. Youl would think with all the stuff you have going on, it would be EASIER AND FASTER to simply change the email on file that the results goes to.

    I continually over and over and over again, setup new customers for you, yet only to have the form results STILLLLLL go to an old email.


    PLEASE get your act together and fix this bug. I change the email on file and the results needs to GO TO THAT EMAIL. Simple.

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    JotForm Support Manager

    Answered by Jeanette on November 22, 2013 at 10:55 PM

    Looks like you are just using the test button, rather than filling the form out and submitting it.  Test button will always send the test to the default email

    Make sure you edit properly the recipient



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