How can I prevent the auto-responder from getting sent out immediately if I don't fill out a date?

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    hoovejl04
    Asked on March 06, 2021 at 12:46 AM

    Thanks for the fantastic article. How can I prevent the auto-responder from getting sent out immediately if I don't fill out a date? The problem is sometimes a date is filled in, sometimes it's not. If I don't fill in a date it will send the autoresponse immediately instead of never.



    This is a re-post of a comment on Send Emails Later Using Autoresponder Email

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    gerardw
    Answered on March 06, 2021 at 05:03 AM

    Thanks for the feedback.

    In that case, you can select the "On a later date" option on the "Send emails later" dropdown directly on the autoresponder:

    1615024971_6043534bd8cd4_0603_14.png

    This will show a calendar option to select the date instead of using a Date field on the form.

    Would this help?

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    hoovejl04
    Answered on March 12, 2021 at 01:17 PM

    I don't think that would solve the issue. The ideal solution would look like this:

    • If date is selected schedule an autoresponder
    • If no date is selected don't send
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    gerardw
    Answered on March 12, 2021 at 08:48 PM

    Thanks for that additional input.

    Based on your last response, you can link the Date field to conditional email.

    i.e. send the autoresponder only when the Date field on the form is selected.

    Here is a guide on how you can create email conditions: https://www.jotform.com/help/167-how-to-send-email-based-on-users-answer

    Based on the creation of such a condition, only when the date field is selected, will the email be sent.

    Would this work?

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    PetsforVets
    Answered on March 15, 2021 at 09:13 AM

    I think that would work! I'll try it out and see. Thanks!