Suspended account: Collecting Login Credentials

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    Asked on March 06, 2021 at 01:44 AM

    Please help because my account has been suspended while I was trying to make a form. Please do help with my account i cant even verify my email through the link sent to my email. Thank you

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    Answered on March 06, 2021 at 06:27 AM

    The form was found on your account (illonaj3), which is linked to the email address you are contacting us from, as suspicious of phishing activity because you're collecting user credentials.


    Gathering this type of data violates our Terms of Use.

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar, like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.

    We’ve removed the offending field on your form and lifted the suspension on your account. Please refrain from making new forms that are against our terms to avoid this kind of inconvenience.