How can I clear my storage?

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    Angelina Pechota
    Asked on March 06, 2021 at 09:08 AM


    I have an account and have deleted contracts I have sent out in hopes to free up the storage until the next promotion for the plans. It has not helped and says I am still at my storage limit. Can you assist with letting me know if that doesn't help at all or how to fix it? I missed the 50% off promo and was waiting for that. I am a super small business and have to watch expenditures. Thank you so very much for your help.


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    Answered on March 06, 2021 at 12:03 PM


    Can you please check your submission trash to make sure it has been cleared as well?


    Looking forward to your reply.

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    Answered on March 08, 2021 at 07:57 AM

    Ok. I have emptied and only have 14 entries but it still says out of space. :( 1615208236_60461f2ca3663_

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    Answered on March 08, 2021 at 09:11 AM

    I have checked your account and you're not over the quota anymore.

    Kindly check again and let us know if you need further assistance.