What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is their a form for "Video Upload" which allows for UPLOAD of mp4 files?

    Asked by ForeSeeX on November 23, 2013 at 09:50 AM



    I noticed quite a few forms on the site, one in particualr which was for Video Upload.  So I placed this form on my website and when i went to demo it, it said that the file upload did not include mp4 files.  


    A majority of uploads my clients will try and upload would be mp4 files.  Is there a form allowing for this kind of upload?


    I included the link to my website...HOWEVER I DID TAKE THE SECOND Video Link off the page until I find a resolution, since I didn't want clients using it.  Yet if it helps to see what form I was using I included the link below.

    Page URL:

  • Profile Image

    Answered by ForeSeeX on November 23, 2013 at 10:06 AM

    Ok so maybe its weird to answer my own question...but I figured it out.


    It's as easy as clinking on the field you are editing and clicking on the extention and adding mp4 files to the list of approved files.


  • Profile Image
    JotForm Support

    Answered by EltonCris on November 23, 2013 at 05:28 PM


    Glad to hear you've figured that out.

    If we can help you with anything else, let us know by creating a new thread.