Paypal Products: How do I get rid of the square tick box - or how do i get rid of the grey tick in the first square box please?

  • anitafiona
    Asked on March 6, 2021 at 1:08 PM
  • Jimmy_D
    Replied on March 6, 2021 at 7:16 PM

    The checkbox on this payment field is greyed out because that product is set as both required and Default selection. (It's locked so user cant uncheck it since it's required.

    1615075974 60441a86d9e22  Screenshot 10

    To get rid of the checkbox you need to turn off the required function on that product settings.

    1615076153 60441b396497a  Screenshot 21

    Let us know if you have any other questions.


  • anitafiona
    Replied on March 7, 2021 at 3:44 AM
    Thank you for your response - I had originally set it up that way but then set it to “no". I have just gone back in and it was set to “yes" again so i have set it back to no but the problem is still there? ( see above)
    anita
    ...
  • Bojan Support Team Lead
    Replied on March 7, 2021 at 8:49 AM

    Greetings Anita.

    Can you please clarify the problem? Would you like to make this field unrequired, so the users can choose if they wish to select the product or not?

    Or, would you like to completely hide this checkbox so it is constantly selected?

    Thank you for your cooperation.

  • anitafiona
    Replied on March 7, 2021 at 9:22 AM
    Hello thank you
    I wish to hide the checkbox so that they simply select the number of tickets they need in each section -
    but so they can't check out without selecting at least one type of ticket, and paying for it please
    thank you so much
    anita
    ...
  • anitafiona
    Replied on March 7, 2021 at 9:55 AM
    thank you - please dont read your work emails till a work day!!!
    anita
    ...
  • Jimmy_D
    Replied on March 7, 2021 at 2:51 PM

    Hi there!

    You can use the CSS code below to hide the checkboxes on the form payment field.

    .form-product-item input{
        display: none!important;
    }

    1615146331 60452d5b843ed  Screenshot 10

    One thing I notice is hiding the checkbox makes the 3rd product option unselective since it doesn't have quantity field.

    Related guide: https://www.jotform.com/help/117-how-to-inject-custom-css-codes

    Let us know if you need further assistance.