I cannot log in.

  • Francette Irace
    Asked on March 6, 2021 at 5:12 PM

    I cannot log in. I know this is my password. I have not received the reset link and I have sent it 2 times still no email.



  • Vick_W Jotform Support
    Replied on March 7, 2021 at 2:00 AM

    Hi Francette,

    Your account got suspended due to the words like PayPal and Cash App in your email body. I've reactivated your account for now but to avoid further suspensions please remove them from the email body.

    Thanks

  • Cecile JotForm Support
    Replied on March 7, 2021 at 8:28 AM

    Hello there,

    Our phishing detector tools scan forms for certain bad words / suspicious keywords like Cashapp and PayPal. Then, it auto suspends the linked accounts.

    Should you have further inquiries, kindly let us know.

    Thank you.