How do I disable the invoice option?

  • wadafoodsg
    Asked on March 7, 2021 at 12:15 AM

    Hi!

    I initially created the invoice option. However, we received 15 of the invoice attachments in our email at both customer and our end. How do I disable this option? I have already disable the Invoice tab, but its still showing.

    Jotform Thread 2947985 Screenshot
  • John Support Team Lead
    Replied on March 7, 2021 at 6:29 AM

    You would need to disable PDF attachments as well on your email notification templates:

    1615116521 6044b8e950335  Screenshot 10

    That would remove the PDFs as email attachments.

    Please do the same with your form's autoresponder email template.