form disabled though enabled in my account
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DesireeAsked on March 07, 2021 at 02:07 AM
Why does my form show up as disabled when people go to the link, but it looks enabled & published in my account? However, when I try to open the form to edit or look at it, it just spins & spins but never opens.
This is a re-post of a comment on How to Set up PayPal Along with Other Payment Options
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SonnyferAnswered on March 07, 2021 at 08:01 AMJotform Support
Hello Desiree - Thanks for reaching out.
Are you referring to this form? https://www.jotform.com/210592579097063. I tried opening it and can see that it's loading perfectly.
Could you please try clearing your browser cache or use a different one to troubleshoot?