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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please be Patient on Your Video Upload Message

    Asked by ForeSeeX on November 23, 2013 at 04:01 PM

    Is there a way to offer up a "please be patient message to users" since my form requires an image and video upload it is taking about 3 minutes while the form is waiting to push the thank you message to a URL.


    I need to let my clients know the screen is not frozen and that the video and image are simply loading.



    Page URL:

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    JotForm Support

    Answered by EltonCris on November 23, 2013 at 07:09 PM

    Hi there,

    How about changing the default button message from "Please wait..." to your preference? You can change that under form warnings. This is the only possible solution I could think of as of this moment when the user hits submit button.

    Here's an example:

    You can also take your form source code if you'd like to add custom script that shows a message when the form is still on the upload process. How to get your Form Source Code