jot form application cannot be input

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    erabandung
    Asked on March 08, 2021 at 01:12 AM
    DearJOT FORM managementWith this I want to ask, that I am a jot form user, and always the problem You're out of upload space limit.You're almost out of submission storage limit. even though we paid using automatic pay pal. please confirm thanks


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    Sara_G
    Answered on March 08, 2021 at 05:38 AM

    Hi,

    Thanks to contact us.
    I have checked your Bronze account and its status is active at the moment.
    Please check this link for further details about your account usage and limits: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits
    Your Bronze account allows you to have 10 GB Available Upload Space. At the moment I can see you have 851.08Mb uploads on your account.
    Regarding the submission storage limit, this is 'unlimited on your Bronze account.
    Please check this link for further details about our Plans: https://www.jotform.com/pricing/
    However, if you want to increase these limits you might upgrade your Bronze account to SIlver. Please check this link: https://www.jotform.com/help/331-how-to-upgrade-my-account

    For further requests, please let us know.