i need to cancel my account and cannot find a proper link to do so

  • Profile Image
    Asked on June 09, 2011 at 12:00 PM

    your account settings link takes me to a page with a login prompt that my jotform credentials do not work for.  I need to cancel my account immediately and do not wish to be charged again.  Please instruct me on how to do this.  I am available at 847-558-9910 and djns2.0@gmail.com

  • Profile Image
    Answered on June 09, 2011 at 01:58 PM

    Hi jrichmondkp,

    I can see in our database that you have already initiated the request to downgrade your JotForm account. It will take effect on 2011-06-18. 

    Please let us know if you need further assistance. We hope you continue to enjoy using JotForm.