How can I assure customers that my form is secure?

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    Asked on June 09, 2011 at 12:48 PM

    My form is secure using iFrame. How can I assure a vistor to the site that the form is secure?

    My site doesn't have https, nor does it show the padlock.

    I just had a potential customer saying that he didn't want to send his CC info over cause the site isn't secure.

    Do you have any type of emblem that i can add to the site?

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    Answered on June 09, 2011 at 08:59 PM

    Hi Olivadi,

    Thank you for sharing your concern. I understand what you mean when potential customers are hesitant to provide information such as credit card number if they are not aware of your website's security measures in place.

    I'd like you to check out the forum threads below to get more insight on how Jotform makes your forms secure.

    On the second thread, there's a logo that you can possibly show on your form page to allay any uncrtainties or doubts by your customers.

    We hope you find this information useful. Please do not hesitate to contact us if you have any other concerns. Thank you for trusting Jotform!


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    Answered on December 24, 2017 at 06:57 PM

    We are glad to announce that Jotform Secure Online Forms page is now available, please find detailed information about all common security related questions, on the link below: