What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We have already replied to your original thread at this link: http://www.jotform.com/answers/294964
Please keep opening multiple threads for the same concern, that could produce confusion among our support team and it would prevent us to give you the proper assistance as we should.
So, please use that thread to post your future questions or comments related to this concern.