Whoops error opening download page for Zip.

  • SBL_Couriers
    Asked on March 8, 2021 at 9:07 AM

    Hi, i am getting error when opening the download page for my files. please see picture attached,

    Jotform Thread 2949805 Screenshot
  • Nikola JotForm Support
    Replied on March 8, 2021 at 10:33 AM

    The issue is most likely related to the "Require log-in to view uploaded files." privacy option on the Settings page of your account.

    Were you logged into your account when you tried to download the files? If not, please log in and try again.

    You can also try to disable the "Require log-in to view uploaded files." option.

    1615217589 604643b53342a privacy Screenshot 10