What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Where is the save button when I edit email address

    Asked by improjv on November 24, 2013 at 01:45 PM


    I have used your forms on a couple of websites with great success. However, I am having a real hard time inserting a working form on www.bussinessesbeyondborders.com

    I am using Jot Form Widget from within the Xara Webdisigner 9 Premium software. I can't seem to get the notification email configured. I have gon in a purged all forms I set up and started from scratch, but it's not working.

    I would perhaps like to see a way to click on the submit button and insert an email address where replies would be sent. Maybe I'm just too impatient looking for how to do things, or - things have changed from the way I used to make Jot forms.

    Anyway, the site is up so could you please have a look?

    Thanks very much

    Dave Bray


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on November 24, 2013 at 05:04 PM

    Hi Dave,

    By default, notification email is automatically created once you save your form. If you want to change your form recipient email address, that can be done by following the steps from this guide: Finding out E-Mail Address Used for Submission Notifications. When setting up notification email, please make sure to select and provide everything from the settings, from sender name to recipient email address. Otherwise, the email settings won't work, and you won't receive email alerts.

    I would also suggest reviewing this guide: How To Setup Email Alerts To Prevent NOT Receiving Email Alerts & Bouncing Issues

    Let us know if you need any further assistance.