Minimum amount is...

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    Detra Tate
    Asked on March 08, 2021 at 10:32 AM
    when I tried to purchase the ticket via my desk top it states the Minimum required is 25.00 when we should have an option.

    https://form.jotform.com/210649257714156

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    Ariel_P
    Answered on March 08, 2021 at 11:11 AM

    Hello,

    Upon checking, looks like you've changed the value of the Minimum Order Amount.

    I've cloned your form and it's working fine on my end now.

    Alternatively, you can remove the Product List's Minimum Order Amount and set the element to "required" if you need to have your users select at least one ticket on your form.

    161521973520210309-000611.jpg

    If you still need assistance, let us know.

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    Detra Tate 
    Answered on March 08, 2021 at 11:56 AM

    I’m still getting the postal error with trying to purchase from my phone and when I submit the payment on my desk top I get this error Payment Error the Authorization http header of your request was incorrect or expired..what does that mean?

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    Nik_M
    Answered on March 08, 2021 at 03:42 PM

    Apologize for the inconvenience this may have caused.

    Please open the Square payment field, change Mode from Live Mode to Test mode, then change it back to Live mode and connect the form with Square again to see if that will resolve the issue.