What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How long is the data stored on your website?

    Asked by Alex on November 24, 2013 at 03:27 PM



    I created a test form with an upload field for pictures. The files are stored in my Dropbox and in my google drive as well as a google spreadsheet. In the spread sheet i have a link to the uploaded file. I just wanted to know how can I delete the data later or how long it will be saved online? What happens with my dropbox and gogole drive passwort? are they stored?





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    JotForm Support

    Answered by jonathan on November 24, 2013 at 05:22 PM

    Hi Alex,

    The uploaded files will remain on JotForm file server as long as the form involved(upload form) submission data exists. Meaning, if you want to delete the file on the server, you can just delete the submissions in the form. You can do this in the form's submissions page.

    If you want to delete all of the uploaded files, you can delete the upload field in the form. This will detach all connectivity of the form upload field on the files in the server, resulting to file deletion/erasure.

    If the form is integrated to Dropbox, a copy fo the form uploaded files are sent to your dropbox also. This means, that once you have a copy of the files in Dropbox -- it will be safe to delete the submissions on the form's submissions page to free up upload space for your username.

    JotForm does not save or store any password on its side. If you noticed, during authentication procedure for dropbox or google drive, the interface is not JotForm anymore. It actually direct you to the dropbox or google website -- because that is where the actual authentication is taking place.

    I hope I was able to answer your questions correctly. Inform us if there is more we can assist you with.


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    Answered by Maulik  on January 01, 2015 at 05:31 AM

    Respected Sir


    I am Make a from on your site and Take a Prview Link to my site and Integrate with Google Drive


    My Question is that How Much Time you Save my Form On youe Server

    and Proveide me A free Use of My Form ....



    Reply as Soon as Possible ............

    thank You

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    Answered by Ben on January 01, 2015 at 09:12 AM

    Hi Maulik,

    I have moved your question to a new thread here: http://www.jotform.com/answers/489212 where we will be replying back to it shortly.

    Best Regards,