Downgrade my account please

  • Profile Image
    jperrich
    Asked on March 08, 2021 at 01:09 PM

    Please revert my account to the free version and refund per 30 day policy.

    Thank you


  • Profile Image
    Kenneth_C
    Answered on March 08, 2021 at 05:28 PM

    Thank you for reaching support,

    I have now canceled the subscription and issued a refund of $19.

    It will be reflected on your account within 5-10 business days.

    Let us know if you need further assistance.

    Best.