What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm failed: API-Limit exceeded?

    Asked by rebirthdesign on November 24, 2013 at 07:15 PM

    Hi there,

     

    Is there a daily limit for use of Jotform via API?  I'm currently on 100 submission plan and am well below the 100 - please advise what if any the limit is and when does it kick in across your various plans.  In getting the following error when triggering Jotform via the API:

     

    JotForm failed: API-Limit exceeded

    A bit confused!

    Thanks!

    JotForm limit exceeded exceeded plans thanks
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 24, 2013 at 10:25 PM

    Hello rebirthdesign,

    I'm sorry for the trouble caused to you.

    It seems that you have been using few JotForm apps like "Populate Fields", "Combine Submissions" and "". There are limits on how many API call/request you can make per day. With JotForm free account you can request up to 1000 calls while paid account has a limit of 10000 requests per day. Please check our FAQ for more information on JotForm API:  http://api.jotform.com/docs/

    The API limit is separate from your submission limits. I have reset your API limit. Please test and get back to us if the issue persists.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by Scott on November 27, 2016 at 03:45 AM

    Hey there,

    For further information regarding daily API call limits, you can visit our updated user guide about daily API call limits:

    Daily API Call Limits