Trouble with using a template

  • KrisDowns
    Asked on March 8, 2021 at 6:27 PM

    Hi - I am creating a template form and receive the following errorHere1615245965 6046b28d1a1df Screenshot (86) Screenshot 10Here is a link to my form - the template I used had an option to purchase a table of tickets in addition to the drop down ticket purchase - I am guessing that is the source of the error but I don't know how to fix it.


    Thanks!


    https://form.jotform.com/210664178457159

  • jherwin
    Replied on March 8, 2021 at 10:05 PM

    That error message is displayed because your PayPal account has not yet connected to PayPal checkout integration.
    1615258998 6046e5761174d PayPAl checkout Screenshot 10
    Please connect your PayPal account first to the payment integration to fix the issue, here's the guide for reference: How-to-integrate-form-to-PayPal-checkout

    Give it a try and let us know how it goes.