Trouble with using a template

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    KrisDowns
    Asked on March 08, 2021 at 06:27 PM

    Hi - I am creating a template form and receive the following errorHere1615245965_6046b28d1a1df_Screenshot (86)Here is a link to my form - the template I used had an option to purchase a table of tickets in addition to the drop down ticket purchase - I am guessing that is the source of the error but I don't know how to fix it.


    Thanks!


    https://form.jotform.com/210664178457159

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    jherwin
    Answered on March 08, 2021 at 10:05 PM

    That error message is displayed because your PayPal account has not yet connected to PayPal checkout integration.
    1615258998_6046e5761174d_PayPAl checkout
    Please connect your PayPal account first to the payment integration to fix the issue, here's the guide for reference: How-to-integrate-form-to-PayPal-checkout

    Give it a try and let us know how it goes.