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ambshawaiiAsked on March 8, 2021 at 7:36 PM
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Kenneth JotForm SupportReplied on March 8, 2021 at 10:58 PM
Thank you for reaching support,
You may cancel the account and downgrade back to free by going to your account settings:
Here is the related guide: https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free.
Best.