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  • Profile Image

    notification 2 not delivered

    Asked by tanica on November 25, 2013 at 05:36 AM

    Hello

     

    We have problems with delivering notification 2 on our e mail info@ta-na.hr. Some aplications uploaded  to jot form are not delivered to our notification2 email....fyi Markoc 25.11.2013 at 11.11. LT. Some aplication are forwarded to our email and some of them are not. We have this problem a week or so.

     

    Can you check and revert.

     

    Jelovcic

    tanica Zagreb Croatia

    email problem check forwarded
  • Profile Image
    JotForm Support

    Answered by Welvin on November 25, 2013 at 07:53 AM

    Hi Jelovcic,

    Thanks for contacting us. We've check our records and all are sent to your email address:

    Your email notification is also well configured so I would suggest to review this article and do our recommendations specially with whitelisting our IP and Domains. Also trying using Mandrill SMTP:

    How To Setup Email Alerts To Prevent NOT Receiving Email Alerts

    I hope this helps. Please get back to us for the results.

    Thanks