What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    notification 2 not delivered

    Asked by tanica on November 25, 2013 at 05:36 AM



    We have problems with delivering notification 2 on our e mail info@ta-na.hr. Some aplications uploaded  to jot form are not delivered to our notification2 email....fyi Markoc 25.11.2013 at 11.11. LT. Some aplication are forwarded to our email and some of them are not. We have this problem a week or so.


    Can you check and revert.



    tanica Zagreb Croatia

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    JotForm Support

    Answered by Welvin on November 25, 2013 at 07:53 AM

    Hi Jelovcic,

    Thanks for contacting us. We've check our records and all are sent to your email address:

    Your email notification is also well configured so I would suggest to review this article and do our recommendations specially with whitelisting our IP and Domains. Also trying using Mandrill SMTP:

    How To Setup Email Alerts To Prevent NOT Receiving Email Alerts

    I hope this helps. Please get back to us for the results.