How to push existing submissions to Google Drive?

  • charlescountyscholarshipfund
    Asked on March 9, 2021 at 3:08 AM

    I just set up Google Drive integration, however we already have Jotform submissions and the application window is currently closed. Is there anyway to retroactively have the submissions transfer over to the Google Drive?

  • Rosa_C
    Replied on March 9, 2021 at 4:28 AM

    Hi there,
    Thank you for reaching out.
    When you set up the Google drive integration, old submissions should be transferred to Google Drive even though the application window is currently closed.
    Could you please provide us with the form URL you're referring to?
    The one you shared in this email doesn't belong to your account.

    where-to-find-my-form-url?
    Related guide:

    how-to-integrate-a-form-with-google-drive

    Thank you.

  • charlescountyscholarshipfund
    Replied on March 9, 2021 at 11:22 AM
    Good morning,
    The application url is:
    https://form.jotform.com/203136812357149
    Sincerely,
    Chris Zimmermann
    Charles County Scholarship Fund
    ...
  • Nikola JotForm Support
    Replied on March 9, 2021 at 4:01 PM

    Based on my tests the existing submissions will not be sent automatically to Google Drive when you set up the integration. Only the new submissions will be added automatically.

    To push the existing submissions to Google Drive, you will need to edit and resubmit them.

    Related Guide: How to Edit Submissions Made on Your Forms

  • charlescountyscholarshipfund
    Replied on March 9, 2021 at 10:33 PM
    Thank you for this updated information. One additional question. I have
    started editing the applications so they are pushed over to my Google
    Drive. However, many of the attachments that are associated with the
    applications do not properly integrate with Google Drive. I receive the
    attached error message for many of the attachments.
    1615347211 60483e0b40834 image Screenshot 10
    Sincerely,
    Chris Zimmermann
    Charles County Scholarship Fund
    ...
  • Rosa_C
    Replied on March 10, 2021 at 3:09 AM

    Hello,

    We sincerely apologize for the inconvenience.

    We have been recently receiving similar reports with regards to this issue and our development team already fixed the issue.
    Kindly check on your end if you are now able to view attachments in your Google drive.
    Otherwise, please do not hesitate to contact us again anytime and we will be glad to help you.

  • charlescountyscholarshipfund
    Replied on March 10, 2021 at 6:55 AM
    Good morning,
    I am still receiving the error message on some of the attachments in Google
    drive. The problem has not been resolved for me yet.
    Sincerely,
    Chris Zimmermann
    Charles County Scholarship Fund
    ...
  • Rosa_C
    Replied on March 10, 2021 at 8:27 AM

    We apologize for the inconvenience.

    I have escalated this ticket to our developers for review and resolution. Once we have an update, you'll be notified here.

    Thank you for reporting.