How to push existing submissions to Google Drive?

  • Profile Image
    charlescountyscholarshipfund
    Asked on March 09, 2021 at 03:08 AM

    I just set up Google Drive integration, however we already have Jotform submissions and the application window is currently closed. Is there anyway to retroactively have the submissions transfer over to the Google Drive?



    This is a re-post of a comment on How to Integrate a Form with Google Drive

  • Profile Image
    Rosa_C
    Answered on March 09, 2021 at 04:28 AM

    Hi there,
    Thank you for reaching out.
    When you set up the Google drive integration, old submissions should be transferred to Google Drive even though the application window is currently closed.
    Could you please provide us with the form URL you're referring to?
    The one you shared in this email doesn't belong to your account.

    where-to-find-my-form-url?
    Related guide:

    how-to-integrate-a-form-with-google-drive

    Thank you.

  • Profile Image
    charlescountyscholarshipfund
    Answered on March 09, 2021 at 11:22 AM
    Good morning,
    The application url is:
    https://form.jotform.com/203136812357149
    Sincerely,
    Chris Zimmermann
    Charles County Scholarship Fund
    ...
  • Profile Image
    Nik_M
    Answered on March 09, 2021 at 04:01 PM

    Based on my tests the existing submissions will not be sent automatically to Google Drive when you set up the integration. Only the new submissions will be added automatically.

    To push the existing submissions to Google Drive, you will need to edit and resubmit them.

    Related Guide: How to Edit Submissions Made on Your Forms

  • Profile Image
    charlescountyscholarshipfund
    Answered on March 09, 2021 at 10:33 PM
    Thank you for this updated information. One additional question. I have
    started editing the applications so they are pushed over to my Google
    Drive. However, many of the attachments that are associated with the
    applications do not properly integrate with Google Drive. I receive the
    attached error message for many of the attachments.
    1615347211_60483e0b40834_image.png
    Sincerely,
    Chris Zimmermann
    Charles County Scholarship Fund
    ...
  • Profile Image
    Rosa_C
    Answered on March 10, 2021 at 03:09 AM

    Hello,

    We sincerely apologize for the inconvenience.

    We have been recently receiving similar reports with regards to this issue and our development team already fixed the issue.
    Kindly check on your end if you are now able to view attachments in your Google drive.
    Otherwise, please do not hesitate to contact us again anytime and we will be glad to help you.

  • Profile Image
    charlescountyscholarshipfund
    Answered on March 10, 2021 at 06:55 AM
    Good morning,
    I am still receiving the error message on some of the attachments in Google
    drive. The problem has not been resolved for me yet.
    Sincerely,
    Chris Zimmermann
    Charles County Scholarship Fund
    ...
  • Profile Image
    Rosa_C
    Answered on March 10, 2021 at 08:27 AM

    We apologize for the inconvenience.

    I have escalated this ticket to our developers for review and resolution. Once we have an update, you'll be notified here.

    Thank you for reporting.