What is an SSL submission?

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    Asked on November 25, 2013 at 09:10 AM

    I just recieved a notification that I have maxed out my SSL submissions for the month; and I'm not sure what that is or what form this pertains to. 

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    Answered on November 25, 2013 at 10:39 AM

    Thanks for contacting us.

    SSL submissions are the submissions you received via a secure form, I found the next explanation about SSL:

    "SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers."

    Now, regarding  to your submssion limits, you reached your SSL submissions limit because you probably enabled accidentally the function to receive secure submissions. However, in order to allow you to receive your normal submissions that are remaining I reset your SSL submission counter to 8, please notice that we can do this just once, so make sure to not enabled the function to receive secure submissions, and to disable that function please follow these steps:

    1. While editing your form go to Setup and Embed tab in the toolbar.

    2. Select Embed Form option.

    3. Make sure to uncheck the Secure form box. Then just get the code that fits your needs to embed your form.

    I hope this helps. Please let us know if you need further assistance.


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    Answered on November 25, 2013 at 11:06 AM

    Thank you very much!