- rachelbeardAsked on November 25, 2013 at 09:14 AM
I created a form and before you didnt have to have a paypal account to purchase the thing I am selling. You could just use a credit card. Now its making the user either sign into their own paypal or create a paypal?!
why has this changed?
- JotForm SupportWelvinAnswered on November 25, 2013 at 10:39 AM
Thanks for contacting us.
The checkout setting is actually dependant on your submitters location. Paypal will capture the location of the submitter and automatically select or show the payment options.
In the Paypal Settings, you can change the default checkout language to US so the payment options are either to login to the Paypal Account or to Pay with Debit/Credit Card:
After you configure the above options, your Paypal Checkout settings will changed to:
But again, this settings depend on the user location. Paypal will change this settings per user location.
- TiffanyJolie87Answered on January 21, 2014 at 03:48 PM
I'm having this same exact issue - I have tried the above and it is still prompting to create an account to pay by credit card etc.....I need this fixed ASAP Please Help!!
- JotForm SupportjonathanAnswered on January 21, 2014 at 04:28 PM
We suggest you create a separate new thread regarding your issue.
Please click on this link to do this http://www.jotform.com/contact/
We will attend to you as soon as we can.