Paypal account

  • rachelbeard
    Answered on November 25, 2013 09:14 AM

    I created a form and before you didnt have to have a paypal account to purchase the thing I am selling.  You could just use a credit card.  Now its making the user either sign into their own paypal or create a paypal?!

    why has this changed?

  • Welvin Support Team Lead
    Answered on November 25, 2013 10:39 AM


    Thanks for contacting us.

    The checkout setting is actually dependant on your submitters location. Paypal will capture the location of the submitter and automatically select or show the payment options.

    In the Paypal Settings, you can change the default checkout language to US so the payment options are either to login to the Paypal Account or to Pay with Debit/Credit Card:

    Paypal account Image 1 Screenshot 30


    After you configure the above options, your Paypal Checkout settings will changed to:

    Paypal account Image 2 Screenshot 41

    But again, this settings depend on the user location. Paypal will change this settings per user location.


  • TiffanyJolie87
    Answered on January 21, 2014 03:48 PM

    I'm having this same exact issue - I have tried the above and it is still prompting to create an account to pay by credit card etc.....I need this fixed ASAP Please Help!!

  • Jonathan JotForm Support
    Answered on January 21, 2014 04:28 PM

    @ TiffanyJolie87

    We suggest you create a separate new thread regarding your issue.

    Please click on this link to do this

    We will attend to you as soon as we can.