I am trying to add a PayPal Standard feature but when I click on element I get this message - "can not add more than one payment gateway"

  • sasotreasurerboys
    Asked on March 9, 2021 at 8:02 AM

    I am trying to add a PayPal Standard feature but when I click on element I get this message - "can not add more than one payment gateway"

    I do not have any other payment gateway on my forms.

    Also, I would like to upgrade my plan but the pricing doesn't show the discount for non-profits.

    Our account is sasotreasurerboys.

    Thanks!

    Jotform Thread 2952351 Screenshot
    Page URL: https://www.jotform.com/build/202536925119052
  • Patrick_R
    Replied on March 9, 2021 at 8:16 AM

    Hello! As far as I can check, you already have an payment widget (Product List widget) installed on your form. Product List widgets are treated as payment widgets only.

    Following is how you can link a payment method with this Product List widget:

    1615295660 604774ac3bb40 The Easiest fff Screenshot 10

    - Also, I would like to upgrade my plan but the pricing doesn't show the discount for non-profits.

    I'll reply to your query here: https://www.jotform.com/answers/2952382

    Please give it a try. In case you come across any issues, let us know.

    Thank you!

  • sasotreasurerboys
    Replied on March 9, 2021 at 10:33 AM

    I am trying to add PayPal but the setup is not progressing

    What is the PayPal name you are looking for? Is it the email address or the .me name?

  • sasotreasurerboys
    Replied on March 9, 2021 at 11:36 AM

    Also, is there a way to have options for payment? Either PayPal or check and still be able to submit therfore? That's necessary for us.

  • Sonnyfer JotForm Support
    Replied on March 9, 2021 at 4:44 PM

    Hi there - I see you've successfully set up PayPal standard on your form.

    1615326157 6047ebcd72f22 Screenshot 10

    Also, is there a way to have options for payment? Either PayPal or check and still be able to submit therfore? That's necessary for us.

    I'm afraid you can only have one payment integration per form. However, you may consider checking out the following workaround to achieve multiple payment options: how-to-create-a-basic-multiple-payment-form

  • sasotreasurerboys
    Replied on March 9, 2021 at 5:03 PM

    The feature is there but when I test the form the PayPal function doesn't work. I don't think the PayPal account was linked properly. I also need a way to have 2 payment options - PayPal and check.

  • Sonnyfer JotForm Support
    Replied on March 9, 2021 at 6:57 PM

    Your form is connected to PayPal standard properly per checking. May we ask for the details of how it "doesn't work"? Do you see any error messages? If possible, kindly share some screenshots to better illustrate the issue.

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum

    As for the multiple payment options, I sent a guide on how to achieve it in my previous reply. Please check out this guide.