Why did the option to convert into an excel go away?

  • Barbara_Daugherty
    Asked on March 9, 2021 at 8:03 AM

    Hello,

    why did the excel option go away? Is there anyway to get this back?


    Thanks!

  • Richie JotForm Support
    Replied on March 9, 2021 at 8:21 AM

    To clarify, do you want to download your submissions as excel?

    This option is still available when you download the submission in the inbox or table submission.

    1615296039 60477627e6b60 1 Screenshot 10

    If you're referring to something else, kindly share more information regarding the option to convert to excel.