Form loads very slowly

  • nuanda
    Asked on March 9, 2021 at 9:57 AM


    The form that we use to sell our products that we have published on the web loads very slowly and compromises the entire web. Is it a one-off problem or is it possible to optimize it better?

  • Patrick_R
    Replied on March 9, 2021 at 11:18 AM

    Hello! There seems to be a problem with your site. I wasn't able to access it. Can you please check this at your end?

    1615306605 60479f6d4755d 5gh4fg545fh5f4U Screenshot 10

    1615306671 60479fafc2437 fyhfgh4f35gh465 Screenshot 21

    Thank you!

  • nuanda
    Replied on March 9, 2021 at 12:44 PM

    It may have been for a few seconds or a connection problem from your computer. The site is online but the page is very slow due to the form. In addition, the images of the products take a long time to load although we have optimized the maximum.

  • Jovanne JotForm Support
    Replied on March 9, 2021 at 6:18 PM

    Hi, thank you for getting back to us.

    I have checked the form embedded on the page, and it seems like the page loads fairly on my end. It only took around 8 seconds to load the page.

    1615331703 60480177ac0d6  Screenshot 10

    Could you please tell us the loading time on your end?

    I would suggest trying to replace the embedded script with our iframe code to see if that improves the loading time.

    Please give it a try and let us know how it goes.