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MelanieAsked on March 9, 2021 at 11:18 AM
Good Morning,
Our account has been locked could you please unlock it. It says 0 attempts but I'm sure that is supposed to read 10
Thanks so much
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Nikola JotForm SupportReplied on March 9, 2021 at 3:41 PM
Apologize for the inconvniance this may have caused.
Your email address is not connected to any account, but I believe that the issue is related to the account BabyTooth. The account email address is n*****p@ba*****th.ca. I checked and the account is active. I also flushed your login attempts, so please try to log in again.
If you forgot the password you can reset it.
Related Guide: How to reset JotForm account password