Account locked

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    Melanie 
    Asked on March 09, 2021 at 11:18 AM

    Good Morning,

    Our account has been locked could you please unlock it. It says 0 attempts but I'm sure that is supposed to read 10

    Thanks so much

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    Nik_M
    Answered on March 09, 2021 at 03:41 PM

    Apologize for the inconvniance this may have caused.

    Your email address is not connected to any account, but I believe that the issue is related to the account BabyTooth. The account email address is n*****p@ba*****th.ca. I checked and the account is active. I also flushed your login attempts, so please try to log in again.

    If you forgot the password you can reset it.

    Related Guide: How to reset Jotform account password