Cancel subscription

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    Asked on November 25, 2013 at 12:51 PM



    I would like to cancel my subscription? Could you do it? 


    Best regards 


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    Answered on November 25, 2013 at 01:00 PM

    Since you use Paypal as your payment gateway in your subscription payment, you can cancel your subscription via the paypal payment gateway.


    Please follow the steps below.

    1. Log in to your Paypal account

    2. Find the latest payment you have made to JotForm

    3. Click on the subscription number on that transaction

    4. Click on the "Cancel Subscription" button.

    You can also see this detailed guide on how you can cancel your service.