Not receiving PDF attachments.

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    PERSONNELSCREENINGS
    Asked on March 09, 2021 at 04:15 PM

    GETTING TOO MANY FOWARDS TO PERSONNEL SCREENINGS WITHOUT ATTACHMENTS

    ARE YOU GUYS HAVING ISSUES ON YOURS SIDE


    PLEASE ADVISE


    THANKS


    DAVE

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    Jed_C
    Answered on March 09, 2021 at 10:27 PM

    We sincerely apologize for the inconvenience.

    We have been recently receiving similar reports with regards to this issue and our development team is aware of this. We'll let you know here once this issue is fixed.

    We appreciate your patience and understanding.

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    Mike_G
    Answered on March 10, 2021 at 12:48 AM

    We just got an update from our developers that the issue has already been fixed. Kindly check on your end if the PDF copy of the submission is now being attached to the email alert sent when your form is submitted. Otherwise, please do not hesitate to contact us again anytime and we will be glad to help you.