Take Photo widget: Widget asks to upload photo instead of taking one.

  • Profile Image
    Asked on March 09, 2021 at 04:52 PM

    Take photo function is not working properly. It is asking us to upload a photo instead. The link/form was working fine before and activating the camera as it should. Any advice would be great.

    thank you,


  • Profile Image
    Answered on March 09, 2021 at 10:44 PM

    Hi Cam,

    I tested your form and on my end, the Take Photo widget seemed to work correctly, and let me take a picture directly to the form.


    I have cleared your form cache. May I ask you to clear your browser cache, and then test your form again?
    Are you using the form on a computer or on a mobile device?

    If the issue would persist, please let us know and we will investigate it further.