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FrederickGoldmanIncAsked on March 9, 2021 at 5:09 PM
When we receive an image or file that's uploaded, sometimes the link is broken and throws an error message or the image is corrupted.
When I go to jotform to download it directly by logging in, the image downloads fine. -
Kiran Support Team LeadReplied on March 9, 2021 at 10:42 PM
The issue may be occurring due to the option 'Require login to view uploaded files' is enabled in the Privacy section of your account settings.
Please try disabling it so that the file upload links shall be working fine without logging into your JotForm account.
Thanks!